Exploring the determinants of an organisational talent culture for a Botswanan local government institution

Abstract

The public sector delivery system is one of the most critical methods to improve public welfare (Masuku & Jili 2019). Local government authorities are expected to provide sustainable services in the right amount and time (Huragu & Chuma 2019). However, public sector institutions remain under intense scrutiny and criticism as they fail to provide the required services for basic societal needs (Ndevu & Muller 2018). As a result, the past decade witnessed great public dissatisfaction that further escalated into unrest and destruction of public service properties (Morudu 2017).