Implementation of Last Planner System to Engineering-to-order (ETO) Organization with a Focus on Office Knowledge Work. Development of a Framework

Abstract

Last Planner System (LPS) is a popular tool among the lean construction community, which aims to reduce waste and improve workflow in order to efficiently run a project. LPS can also be seen as a critical response to traditional project planning and control, as it challenges the traditional way of planning and managing projects. Despite its success in the construction sector, LPS is relatively new within the context of office knowledge work. This paper proposes a framework and guidance for implementing LPS in an engineering-to-order (ETO) organization providing knowledge work, service, and manufacturing. The manuscript firstly demonstrates the basics of LPS then presents the findings regarding project performance in a case study company. It also demonstrates the potential of using LPS to solve the existing challenges observed in engineering projects. Finally, it presents a methodology and guidelines for implementing LPS to improve monitoring and control of engineering activities in the projects.