Definition of e-Hajj in Indonesia using hermeneutic approach

Abstract

Some countries in the world have been implement e-Hajj as a part of a system that helped to organize the pilgrimage, but still no studies have discussed about the definition of e-Hajj itself. Whereas that definition affect the business process model, that runs on the organization associated with the organization of the hajj. In this paper, we discuss about a definition of e-Hajj using some literature reviews concept based on the hermeneutic approach. It used to identify many components related of hajj and e-Government to examine the question: What is the definition of e-Hajj that appropriate for Indonesia? We collect the literatures, and then make a review that related to hajj, e-Government and organization of the pilgrimage. The instances are pilgrimage activity, operational, and management to be analyzed. The purpose is to discover e-Hajj definitions that appropriate for Indonesia. This research suggests that e-Hajj is the management system of Hajj to help the candidate of Hajj from the registration until the repatriation, just using the modal data, integrated, and avail the tracking technology.