D. Schmücker, Julian Reif, E. Horster, Denise Engelhardt, Nele Höftmann, Lisa Naschert, Christof Radlmayr
{"title":"The INPReS Intervention Escalation Framework for Avoiding Overcrowding in Tourism Destinations","authors":"D. Schmücker, Julian Reif, E. Horster, Denise Engelhardt, Nele Höftmann, Lisa Naschert, Christof Radlmayr","doi":"10.3390/tourhosp4020017","DOIUrl":null,"url":null,"abstract":"Visitor management is one way to avoid or mitigate the negative effects of overcrowding in tourism destinations. Visitor management depends upon a set of interventions aimed at guiding visitors and recommending alternatives. Here, we present a conceptual framework of such interventions using an escalation from information, nudging, pricing, and reservation to stoppage (INPReS). The interventions are discussed against the backdrop of the changing role of destination management organisations (DMOs) in smart destinations, the challenges to DMO stewardship in avoiding overcrowding, and the design considerations between nudging and persuasion.","PeriodicalId":45185,"journal":{"name":"Tourism and Hospitality Management-Croatia","volume":null,"pages":null},"PeriodicalIF":1.2000,"publicationDate":"2023-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Tourism and Hospitality Management-Croatia","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.3390/tourhosp4020017","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q3","JCRName":"HOSPITALITY, LEISURE, SPORT & TOURISM","Score":null,"Total":0}
引用次数: 0
Abstract
Visitor management is one way to avoid or mitigate the negative effects of overcrowding in tourism destinations. Visitor management depends upon a set of interventions aimed at guiding visitors and recommending alternatives. Here, we present a conceptual framework of such interventions using an escalation from information, nudging, pricing, and reservation to stoppage (INPReS). The interventions are discussed against the backdrop of the changing role of destination management organisations (DMOs) in smart destinations, the challenges to DMO stewardship in avoiding overcrowding, and the design considerations between nudging and persuasion.
期刊介绍:
Tourism and Hospitality Management is an international, multidisciplinary, open access journal, aiming to promote and enhance research in all fields of the tourism and hospitality industry. It publishes double-blind reviewed papers and encourages an interchange between tourism and hospitality researchers, educators and managers. Editors of Tourism and Hospitality Management strongly promote research integrity and aim to prevent any type of scientific misconduct, such as: fabrication, falsification, plagiarism, redundant publication and authorship problems. All submitted manuscripts are checked using Crossref Similarity Check (iThenticate). Nurturing a scientifically based approach to research, the journal publishes original papers along with empirical research and theoretical articles that contribute to the conceptual development of tourism and hospitality management. Editors look particularly for articles about new trends, challenges and developments, as well as the application of new ideas that are likely to affect the tourism and hospitality industry. The general criteria for the acceptance of articles are: contribution to the scientific knowledge in the field of tourism and hospitality management, scientifically reliable research methodology, relevant literature review and quality of the English language.