Enhancing Change Management at University Education Institutions in Egypt in the Light of Gemba Kaizen Model : A Qualitative Study = تطوير إدارة التغيير في الجامعات المصرية في ضوء استخدام : نموذج جمبا كايزن

Abstract

As university education is considered a strategic element in the educational policy and it is the most important component of education as it offers the graduates upon whom economic progress depends, the current study aims at identifying the real status of the Egyptian University Education, its goals, functions, components and problems. The current study also aims at identifying the Gemba Kaizen technique, its development, goals, principles, characteristics and strategies, as its use at university education institutions may result in overcoming the problems which face Egyptian universities and can lead to continuous improvement. The descriptive method was used. The Study findings revealed that the use of Gemba Kaizen technique helps in creating the culture of change for all individuals. Moreover, the Kaizen strategy developed the Deming Circle or the Plan– Do – Check – Act (PDCA) model as it fulfills the continuous improvement at universities and enhances their capacities. The study set up a suggested proposal to implement Gemba Kaizen as an approach to improving the Egyptian university education.