Examining the Impacts of Technology and Trust on I-Voting Acceptance in the COVID-19 Aftermath

Abstract

This article presents an empirical study of influence of the domain-specific factors of trust in the electoral system and administration, trust in technology, citizens' attitudes toward voting, and COVID-19 conditions on the intention to use i-voting. The study examines and assesses the relationships and effects of the various factors that influence the intention to use i-voting. Survey data from 633 adult Slovenian citizens were collected in 2022, when voters were still burdened by the pandemic and needed to visit the polling place at least five times to participate in all scheduled voting. Structural equation modeling was used to analyze the data and develop the model. The study provides important findings, such as (1) trust in the voting system has a significant impact on voters' intention to use i-voting, (2) fear of COVID-19 does not persuade people to use i-voting, and (3) previous attitudes toward voting do not have a significant impact on voter intention to use i-voting.