Viewpoints of Nurses and Therapeutic Staff toward Patient Safety Culture: A Case Study in Ardabil, Iran

Abstract

Introduction: The improvement of Patient Safety Culture (PSC) is the first step in patient immunity promotion. This study aimed to investigate the viewpoints of nurses and therapeutic staff toward PSC. Materials and Methods: This cross-sectional study was conducted on 70 nurses and staff working at Alavi Hospital, Ardabil, Iran, in 2019. The data were collected using a patient safety culture standard questionnaire entitled "A Hospital Survey on Patient Safety Culture", which was completed by all participants. Subsequently, the collected data were analyzed in SPSS software (version 24) according to the questionnaire guideline. Results: According to the results, 56 (80%) and 14 (20%) participants had moderate and high levels of PSC, respectively. The highest level of respecting PSC was observed in those with work experience of up to 21 years and operating room staff. Furthermore, PSC showed a significant relationship with hospital work experience and organizational position. Conclusion: The obtained results revealed the moderate level of PSC among nurses and hospital staff in Ardabil, Iran, which required future programing by hospital managers to promote PSC. Moreover, it is recommended to provide a reporting system and encourage the personnel to report the errors and modify the nurses in sections based on work loading.