RESEARCH TO DETERMINE THE POTENTIAL USE OF HUMANOID (ANTHROPOMORPHIC) ROBOTS IN ACCOMMODATION FACILITIES

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 2023-01-04 DOI:10.30519/ahtr.1152536

Zuhal ÇİLİNGİR ÜK, Y. Gültekin, Cansu Köksal, Seden Doğan

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引用次数: 1

Abstract

Study participants evaluated the use of robots in general, and specifically the use of humanoid robots for 36 different job positions in accommodation establishments in Turkey. This exploratory study aimed to determine the positions in which it will be easier to adopt the use of robots in accommodation businesses. It also examined the role of the participant's gender and age regarding the potential use of robots. An online survey was used to collect data, and the data was obtained from 407 participants. Contrary to the theory of anthropomorphism, but consistent with the Uncanny Valley and social comparison theories, the results of the study showed that the participants were adamant that it was not appropriate to use robots for 25 of the job positions out of 36. Humanoid robots were considered appropriate for positions that provide cleaning services, perform takeaway and delivery services, or where customers do not interact one-on-one during their stay. It was concluded that young people evaluated the use of robots in the sector more positively than older people. Similarly, women tended to make more positive evaluations than men. The original value of this research is based on the lack of studies evaluating the potential of using robots for positions in accommodation establishments.

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研究确定在住宿设施中拟人化机器人的潜在用途

研究参与者评估了机器人的总体使用情况，特别是在土耳其住宿场所36个不同工作岗位上人形机器人的使用情况。这项探索性研究旨在确定在住宿业务中更容易采用机器人的位置。它还研究了参与者的性别和年龄对机器人潜在用途的影响。通过在线调查收集数据，数据来自407名参与者。与拟人化理论相反，但与恐怖谷理论和社会比较理论一致的是，研究结果表明，参与者坚持认为，在36个工作岗位中，有25个不适合使用机器人。人形机器人被认为适合于提供清洁服务、外卖和送货服务，或者客户在逗留期间不会一对一互动的岗位。研究得出的结论是，年轻人比老年人更积极地评价机器人在该领域的使用。同样，女性往往比男性做出更积极的评价。这项研究的原始价值是基于缺乏评估在住宿场所使用机器人的潜力的研究。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.