Humanitarian supply chain management in the digital age: a hybrid review using published literature and social media data

IF 4.5 Q1 MANAGEMENT

Benchmarking-An International Journal Pub Date : 2023-07-18 DOI:10.1108/bij-04-2023-0273

S. Shrivastav, Surajit Bag

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引用次数: 0

Abstract

PurposeThe purpose of this study is to examine various data sources to identify trends and themes in humanitarian supply chain management (HSCM) in the digital age.Design/methodology/approachIn this study, various data sources such as published literature and social media content from Twitter, LinkedIn, blogs and forums are used to identify trending topics and themes on HSCM using topic modelling.FindingsThe study examined 33 published literature and more than 94,000 documents, including tweets and expert opinions, and identified eight themes related to HSCM in the digital age namely “Digital technology enabled global partnerships”, “Digital tech enabled sustainability”, “Digital tech enabled risk reduction for climate changes and uncertainties”, “Digital tech enabled preparedness, response and resilience”, “Digital tech enabled health system enhancement”, “Digital tech enabled food system enhancement”, “Digital tech enabled ethical process and systems” and “Digital tech enabled humanitarian logistics”. The study also proposed a framework of drivers, processes and impacts for each theme and directions for future research.Originality/valuePrevious research has predominantly relied on published literature to identify emerging themes and trends on a particular topic. This study is unique because it examines the ability of social media sources such as blogs, websites, forums and published literature to reveal evolving patterns and trends in HSCM in the digital age.

查看原文本刊更多论文

数字时代的人道主义供应链管理:使用已发表文献和社交媒体数据的混合评论

本研究的目的是研究各种数据来源，以确定数字时代人道主义供应链管理(HSCM)的趋势和主题。设计/方法/方法在本研究中，使用各种数据源，如已发表的文献和来自Twitter、LinkedIn、博客和论坛的社交媒体内容，使用主题建模来确定HSCM的趋势话题和主题。该研究审查了33篇已发表的文献和94,000多份文件，包括推文和专家意见，并确定了与数字时代HSCM相关的八个主题，即“数字技术促进全球伙伴关系”、“数字技术促进可持续发展”、“数字技术促进气候变化和不确定性风险降低”、“数字技术促进准备、响应和复原力”、“数字技术促进卫生系统增强”、“数字技术促进健康管理”、“数字技术促进健康管理”。“数字技术支持的食品系统增强”、“数字技术支持的道德流程和系统”和“数字技术支持的人道主义物流”。研究还提出了每个主题的驱动因素、过程和影响框架以及未来的研究方向。原创性/价值先前的研究主要依赖于已发表的文献来确定特定主题的新兴主题和趋势。这项研究的独特之处在于，它考察了博客、网站、论坛和出版文献等社交媒体资源的能力，以揭示数字时代HSCM的演变模式和趋势。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Benchmarking-An International Journal MANAGEMENT-

CiteScore

10.40

自引率

16.10%

发文量

154

期刊介绍： Benchmarking is big news for companies committed to total quality programmes. Its enthusiastic reception by many prominent business figures has created high levels of interest in a technique which promises big rewards for co-operating partners. Yet, like total quality itself, it must be understood in its proper context, and implemented single mindedly if it is to be effective - this journal helps companies to decide if benchmarking is right for them, and shows them how to go about it successfully.