Knowledge Spillover through Blockchain Network in Tourism: Development and Validation of Tblock Questionnaire

Abstract

With the advent of disruptive technologies, blockchain is considered to be the most prominent technology that has the potential to have a significant influence on the knowledge management field, particularly knowledge sharing, knowledge transfer and knowledge spillover. This paper outlines the development and validation of the Knowledge Spillover through Tourism Blockchain Questionnaire, the TBlockQ. The purpose of this questionnaire is to acknowledge the key factors aligned with the level of knowledge spillover generated within a blockchain network. The TBlockQ was a synthesis of 29 5-point Likert scaled questions. A total of 422 correspondents participated in this study. The results of this study outline the reliability and validation of this questionnaire. The reliability statistics of all the items are high. Three factors, revealed from the factor analysis, identifying the knowledge spillover from a blockchain network in the tourism industry were: (a) networking expansion, improvement and spillover intention, (b) entrepreneurial and future prospects and (c) trust and security.