Un contre tous et tous contre un : étude des agressions groupales au travail et des conditions les favorisant

Abstract

Objectives

This study aims to describe group aggression manifestations in the workplace and to document the conditions fostering them.

Design and methodology

This exploratory research was conducted using a qualitative descriptive research design through 14 individual interviews with firefighters.

Results

The analysis of 41 episodes of group aggression revealed six typical scenarios and 21 conditions supporting these aggressions.

Implications

Better distinction between types of aggression and new intervention methods are suggested.

Originality and contributions

Even though group aggressions present unique particularities, few studies have examined them. This first study on these aggressions allows us to better understand their causes and dynamics.