Civility saves lives: explaining why behaviour matters

IF 0.3 4区农林科学 Q4 VETERINARY SCIENCES

in Practice Pub Date : 2023-11-03 DOI:10.1002/inpr.374

Helen Silver-MacMahon

引用次数: 0

Abstract

In its simplest form, civility is about how we treat each other. In high-pressure, ultra-dynamic workplaces, such as medical and veterinary healthcare, behaviours such as incivility can become commonplace. This article outlines the impact of incivility on colleagues, clients and patients, and explains how people may respond to this type of behaviour. It also discusses how best to address incivility in practice and offers tips on creating a supportive environment.

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文明拯救生命：解释行为为何重要

从最简单的形式来说，礼貌就是我们如何对待彼此。在医疗和兽医保健等高压、超动态的工作场所，不文明等行为可能会变得司空见惯。这篇文章概述了不文明行为对同事、客户和患者的影响，并解释了人们对这种行为的反应。它还讨论了如何最好地解决实践中的不文明行为，并提供了创建支持性环境的技巧。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

in Practice 农林科学-兽医学

CiteScore

0.80

自引率

0.00%

发文量

111

审稿时长

18-36 weeks

期刊介绍： In Practice is published 10 times a year and provides continuing educational material for veterinary practitioners. It includes clinical articles, written by experts in their field and covering all species, providing a regular update on clinical developments, and articles on veterinary practice management. All articles are peer-reviewed. First published in 1979, it now provides an extensive archive of clinical review articles. In Practice is produced in conjunction with Vet Record, the official journal of the British Veterinary Association (BVA). It is published on behalf of the BVA by BMJ Group.