The Impact of ERP Systems on Organizational Performance: The Role of Antecedents and Moderators

IF 1.4 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS

International Journal of Enterprise Information Systems Pub Date : 2023-09-06 DOI:10.4018/ijeis.329960

Mohamed Abdalla Nour

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引用次数: 0

Abstract

Research on the link between investments in ERP systems and organizational performance has often led to mixed results. Besides internal organizational factors, many external contextual factors come into play. This study examined the role of firm size, industry, and duration of ERP system's use in influencing the performance impact of ERP systems through moderating the relationships between antecedent variables, ERP-induced benefits, and improvement in overall organizational performance. Using a sample of 200 participant firms, and structural equation modeling (SEM) analysis, the author confirmed the significant role of business process re-engineering and organizational fit and alignment as antecedents to ERP-induced benefits in information quality, and coordination/integration. Data and information quality was in turn confirmed as a significant predictor of organizational performance. Furthermore, the roles of industry, firm size, and time elapsed were also confirmed as significant moderators to the influence of the antecedent variables on ERP benefits and organizational performance.

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ERP系统对组织绩效的影响:前因与调节因子的作用

对ERP系统投资与组织绩效之间关系的研究往往导致好坏参半的结果。除了内部组织因素外，许多外部环境因素也起着作用。本研究通过调节前因变量、ERP诱导收益和整体组织绩效改善之间的关系，考察了企业规模、行业和ERP系统使用持续时间对ERP系统绩效影响的作用。利用200家参与企业的样本和结构方程模型(SEM)分析，作者证实了业务流程再造和组织契合和一致性作为erp诱导的信息质量和协调/集成效益的先决条件的重要作用。数据和信息质量依次被确认为组织绩效的重要预测因子。此外，行业、企业规模和时间的作用也被证实是前因变量对ERP效益和组织绩效影响的显著调节因子。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Enterprise Information Systems COMPUTER SCIENCE, INFORMATION SYSTEMS-

CiteScore

4.90

自引率

8.30%

发文量

期刊介绍： Global markets and competition have forced companies to operate in a physically distributed environment to take the advantage of benefits of strategic alliances between partnering firms. Earlier, information systems such as Material Requirements Planning (MRP), Computer-Aided Design (CAD) and Computer-Aided Manufacturing (CAM) have widely been used for functional integration within an organization. With global operations are in place, there is a need for suitable Enterprise Information Systems (EIS) such as Enterprise Resource Planning (ERP) and E-Commerce (EC) for the integration of extended enterprises along the supply chain with the objective of achieving flexibility and responsiveness.