Factors Influencing the Students’ Perceptions of the Quality of Education Services at Hue University in Vietnam

IF 0.5 Q4 COMPUTER SCIENCE, HARDWARE & ARCHITECTURE

International Journal of Embedded Systems Pub Date : 2021-01-15 DOI:10.31901/24566322.2021/32.1-3.1157

H. Dinh

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引用次数: 2

Abstract

ABSTRACT In today’s competitive higher education environment in Vietnam, higher education institutions have focussed more on quality education services to improve students’ satisfaction, which is considered an important factor for attracting and retaining students and evaluating the success of these higher education institutions, as a result. This research aimed to examine Vietnamese students’ perceptions about the quality of education services offered at Hue University in Vietnam. The data were obtained from the questionnaires completed by 2933 students from four-university members of Hue University in Central Vietnam. The research results showed that the students were generally satisfied with the quality of education services provided by Hue University. In addition, students’ satisfaction at Hue University is most affected by their perceptions about access to education services and the educational environment. The study also provided several implications, for Hue University in particular and other Vietnamese higher education institutions in general, to enhance their education services to improve the level of education service quality for attracting and retaining students.

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影响越南顺化大学学生对教育服务质量认知的因素

在当今竞争激烈的越南高等教育环境中，高等教育机构更加注重优质的教育服务，以提高学生的满意度，这被认为是吸引和留住学生以及评估这些高等教育机构成功的重要因素。本研究旨在考察越南学生对越南顺化大学提供的教育服务质量的看法。数据来自越南中部顺化大学四所大学的2933名学生完成的问卷调查。研究结果表明，学生对顺化大学提供的教育服务质量普遍满意。此外，学生在顺化大学的满意度受到他们对获得教育服务和教育环境的看法的影响最大。这项研究也为顺化大学和其他越南高等教育机构提供了若干启示，以加强其教育服务，提高教育服务质量水平，以吸引和留住学生。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Embedded Systems COMPUTER SCIENCE, HARDWARE & ARCHITECTURE-

CiteScore

2.50

自引率

41.70%

发文量

期刊介绍： With the advent of VLSI system level integration and system-on-chip, the centre of gravity of the computer industry is now moving from personal computing into embedded computing. Embedded systems are increasingly becoming a key technological component of all kinds of complex technical systems, ranging from vehicles, telephones, audio-video-equipment, aircraft, toys, security systems, medical diagnostics, to weapons, pacemakers, climate control systems, manufacturing systems, intelligent power systems etc. IJES addresses the state of the art of all aspects of embedded computing systems with emphasis on algorithms, systems, models, compilers, architectures, tools, design methodologies, test and applications.