Selecting a Knowledge Management Methodology in Society 5.0

Abstract

Society 5.0 is a knowledge-driven society that is impacted by rapid changes in the digital world. Due to the influence of the tools and technologies introduced by Industry 4.0 or the Fourth Industrial Revolution (4IR), Society 5.0 is challenged by the amount of knowledge created through the integration of cyber and physical spaces. The exploitation of the 4IR’s technological advancements increases the potential of knowledge creation, presenting with it a knowledge management (KM) challenge. Therefore, the purpose of this research was to identify the KM methodologies available for adoption in Society 5.0. In this research, systematic literature review was used to identify and evaluate existing KM methodologies from academic reviewed papers published between 2006 and 2020. It was found that some of the KM methodologies are industry specific and derived from best practice, while others focused on the development and implementation of KM systems. Based on the findings, elements of a potential KM methodology for knowledge management in Society 5.0 are presented.