Usability Assessment of International Office Website of Diponegoro University with Scenario-Based Usability Evaluation Method and Wammi Method

ComTech Pub Date : 2015-09-01 DOI:10.21512/COMTECH.V6I3.2209
R. Purwaningsih, Ikhsan Yenifi
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引用次数: 4

Abstract

Website development needs to pay attention to usability aspect which consist of four factors: efficiency, effectiveness, satisfactions and error rate. The website of International Office of Diponegoro University provides academic information for Indonesian students and foreign students. The website still has some problem, especially on searching certain information. This research aims to evaluate the design of the existing website and measures the usability. A well-designed website will help users to meet theirs needs and purposes. The methods used in this study are Scenario-Based End-User Evaluation and WAMMI (Website Analysis and Measurement Inventory). Users perform a number of task on the existing website and on the redesigned website and then provide feedback for each task they have done and fill a WAMMI questionnaire as a test of memorability. This questionnaire used to test users’ memory on access process of a page from the site. The results of the data processing of usability test show that redesigned website has better value than existing website on effectiveness, efficiency, memorability and error rate.
基于场景的可用性评估方法和Wammi方法的迪波内戈罗大学国际办公网站可用性评估
网站开发需要关注可用性方面,它包括四个因素:效率、有效性、满意度和错误率。迪波内戈罗大学国际办公室网站为印尼学生和外国学生提供学术信息。这个网站还存在一些问题,特别是在搜索某些信息方面。本研究旨在评估现有网站的设计和衡量可用性。一个设计良好的网站将帮助用户满足他们的需求和目的。本研究使用的方法是基于场景的最终用户评估和WAMMI(网站分析和测量清单)。用户在现有网站和重新设计的网站上执行一些任务,然后为他们完成的每个任务提供反馈,并填写WAMMI问卷作为记忆性测试。此问卷用于测试用户对网站页面访问过程的记忆。可用性测试的数据处理结果表明,重新设计的网站在有效性、效率、可记忆性和错误率方面都优于现有网站。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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6
审稿时长
16 weeks
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