Applying SWARA Approach and Refined Kano Model to Classify and Rank Customer Requirements, Case study: Automotive industry in Portugal

Q3 Decision Sciences

International Journal of Management and Decision Making Pub Date : 2024-01-01 DOI:10.1504/ijmdm.2024.10052044

Paulo Sampaio, Pedro Domingues, Ahmad Hariri

引用次数: 0

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应用SWARA方法和改进的卡诺模型对客户需求进行分类和排序，案例研究:葡萄牙汽车行业

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来源期刊

International Journal of Management and Decision Making Decision Sciences-Decision Sciences (all)

CiteScore

2.20

自引率

0.00%

发文量

期刊介绍： The general themes of the IJMDM seek to develop our understanding of organisational decision making and the technology used to support the decision process. A particular purpose is to consider management processes in international and cross-cultural contexts and to secure international inputs and comparisons. The IJMDM aims to provide a new venue for high quality papers focusing on the analytical and empirical study of management processes in private and public sector organisations - including cases and action research.