Comparison of job satisfaction between staff and labour in steel industry of Northern India – an empirical investigation

Q4 Business, Management and Accounting

International Journal of Business Process Integration and Management Pub Date : 2019-01-01 DOI:10.1504/ijbpim.2019.10027403

Jagdeep Singh, Harwinder Singh

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引用次数: 0

Abstract

The concept of job satisfaction attracts much more attraction in recent years. Job satisfaction is a general attitude towards one's job, the difference between the amount of reward workers receive and the amount they believe they should receive. Employees are the backbone of every organisation. So employee satisfaction is very important. The main aim of this study is to analyse the satisfaction level of staff and labour in steel industry of Northern India. A questionnaire was designed that includes all individual and technical variables. A survey was performed from 146 employees (44 staff and 102 labour) of steel industry. Z-test and chi-square test is used to check the significant level and association level respectively. ANOVA test is used to check the level of job satisfaction of staff and labour on technical variables. The study shows that, individual factors have less effect on staff. Moreover, labour has great impact from individual factors. Technical variables show some effect on both staff and labour. 69% of staff are satisfied with their jobs and only 60% labour are satisfied with their job.

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印度北部钢铁行业员工与劳动力工作满意度比较——实证调查

近年来，工作满意度的概念吸引了越来越多的关注。工作满意度是一种对工作的总体态度，是员工收到的报酬与他们认为自己应该得到的报酬之间的差额。员工是每个组织的支柱。所以员工满意度非常重要。本研究的主要目的是分析印度北部钢铁行业员工和劳动力的满意度。设计了一份问卷，其中包括所有个人和技术变量。对146名钢铁企业从业人员(普通职工44人，劳动职工102人)进行了调查。采用z检验和卡方检验分别检验显著性水平和关联水平。采用方差分析检验技术变量对员工和劳动者工作满意度的影响程度。研究表明，个体因素对员工的影响较小。此外，劳动力受到个人因素的影响很大。技术变量对员工和劳动力都有一定的影响。69%的员工对自己的工作感到满意，而只有60%的劳工对自己的工作感到满意。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Business Process Integration and Management Business, Management and Accounting-Business and International Management

CiteScore

0.70

自引率

0.00%

发文量

期刊介绍： Business processes have played an important role in enabling business application integration and collaboration across multiple organisations. The integration can be categorised into two types: internal integration and external integration. Internal integration includes all the integration aspects within one enterprise. Enterprise application integration (EAI) is a typical example of internal integration. External integration covers all the possible integration patterns across multiple enterprises. The typical business process based external application integration includes business process to application integration (BP2Ai) and business process to business process integration (BP2BPi).