Factors influencing knowledge sharing among global virtual teams

IF 1.6 Q3 MANAGEMENT

Team Performance Management Pub Date : 2016-08-03 DOI:10.1108/TPM-10-2015-0042

B. Killingsworth, Yajiong Xue, Yongjun Liu

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引用次数: 73

Abstract

Purpose This paper aims to examine interrelations of the team environment factors of trust and affiliation and the motivation factors of perceived reciprocal benefits and importance of enjoyment to determine how they influence knowledge sharing within loose-linked global virtual teams. Design/methodology/approach The study involved 115 business students from three large universities located in the USA, China and Peru being assigned to global virtual teams of between three and four members in one phase and between four and seven members in a second phase. Students were required to work in virtual teams using telecommunication tools to complete assigned cases. Findings Trust, reciprocal benefits and enjoyment are significantly related to positive attitude toward knowledge sharing. Positive attitude, enjoyment, age, nationality and computer experience are positively related to knowledge sharing behavior. Affiliation is not found to significantly affect positive knowledge sharing attitude. Gender is not related to knowledge sharing behavior. Practical implications Understanding how trust, affiliation and motivation influence positive attitude and knowledge sharing behavior can assist managers in developing intervention strategies that improve team environments to support knowledge sharing behavior. Originality/value This paper contributes to the advancement of theory by extending the current knowledge sharing research to virtual team environments with diverse cultural backgrounds and by considering both extrinsic and intrinsic motivation factors, including the importance of enjoyment in loose-linked environments of global virtual teams.

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影响全球虚拟团队知识共享的因素

本文旨在研究信任和隶属的团队环境因素与感知互惠利益和享受重要性的激励因素之间的相互关系，以确定它们如何影响松散联系的全球虚拟团队中的知识共享。设计/方法/方法这项研究涉及来自美国、中国和秘鲁三所大型大学的115名商科学生，他们被分配到全球虚拟团队中，每个团队在一个阶段有3到4名成员，在第二个阶段有4到7名成员。学生们被要求在虚拟团队中工作，使用电信工具完成指定的案例。发现信任、互惠、享受与知识分享的积极态度显著相关。积极态度、享受、年龄、国籍、计算机经验与知识分享行为呈正相关。隶属关系对正向知识分享态度无显著影响。性别与知识分享行为无关。实践启示了解信任、隶属关系和动机如何影响积极态度和知识共享行为，有助于管理者制定干预策略，改善团队环境，支持知识共享行为。本文将现有的知识共享研究扩展到具有不同文化背景的虚拟团队环境中，并考虑了外在和内在动机因素，包括全球虚拟团队在松散联系环境中享受的重要性，从而促进了理论的进步。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Team Performance Management MANAGEMENT-

CiteScore

3.40

自引率

29.40%

发文量

期刊介绍： This international journal contributes to the successful implementation and development of work teams and team-based organizations by providing a forum for sharing experience and learning to stimulate thought and transfer of ideas. It seeks to bridge the gap between research and practice by publishing articles where the claims are evidence-based and the conclusions have practical value. Effective teams form the heart of every successful organization. But team management is one of the hardest challenges faced by managers.