Navigating the emotional landscape of mediation: An exploration of the role of emotions in conflict resolution and the strategies for effective management

IF 16.4 1区化学 Q1 CHEMISTRY, MULTIDISCIPLINARY

Accounts of Chemical Research Pub Date : 2023-09-05 DOI:10.1002/crq.21409

Mnotho Thamsanqa Ngcobo

引用次数: 0

Abstract

This paper explores the role of emotions in conflict resolution, explicitly focusing on mediation. Emotions are an inherent aspect of conflict and can significantly impact the negotiation process. Understanding the emotional landscape of mediation is crucial for effective conflict management. This paper discusses the various emotions that arise during mediation, the strategies for effective emotional control, and the role of the mediator in navigating the emotional terrain of the negotiation process.

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驾驭调解中的情绪：探讨情绪在解决冲突中的作用以及有效管理的策略

本文探讨情绪在解决冲突中的作用，明确侧重于调解。情绪是冲突的一个固有方面，会对谈判过程产生重大影响。了解调解中的情绪状况对于有效管理冲突至关重要。本文讨论了调解过程中出现的各种情绪、有效控制情绪的策略以及调解人在谈判过程中驾驭情绪的作用。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Accounts of Chemical Research 化学-化学综合

CiteScore

31.40

自引率

1.10%

发文量

312

审稿时长

2 months

期刊介绍： Accounts of Chemical Research presents short, concise and critical articles offering easy-to-read overviews of basic research and applications in all areas of chemistry and biochemistry. These short reviews focus on research from the author’s own laboratory and are designed to teach the reader about a research project. In addition, Accounts of Chemical Research publishes commentaries that give an informed opinion on a current research problem. Special Issues online are devoted to a single topic of unusual activity and significance. Accounts of Chemical Research replaces the traditional article abstract with an article "Conspectus." These entries synopsize the research affording the reader a closer look at the content and significance of an article. Through this provision of a more detailed description of the article contents, the Conspectus enhances the article's discoverability by search engines and the exposure for the research.