“Sorry to hear you're going through a difficult time”: Investigating online discussions of consumer debt

Robert Lawson , Ursula Lutzky , Andrew Kehoe , Matt Gee
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引用次数: 0

Abstract

As recent years have witnessed increasing pressure on personal finances, compounded by the current cost of living crisis, online forums have become an important resource for people dealing with financial precarity. In this article, we offer a corpus linguistic analysis of data from MoneySavingExpert.com, the UK's largest online money management advice forum, studying 207 threads and 41.4 million words of text posted from 2005 to 2021. Through measures of word frequency and word association, we uncover similarities and differences in language use on the debt-free wannabe (DFW) and mortgage-free wannabe (MFW) forums. Our findings show that the DFW forum focuses on interactive exchanges involving requests for help and offers of advice, while the MFW forum is characterised by goal setting and community building. We thus contribute new insights into the discursive construction of debt in digital media and provide further understanding of the role online forums play in supporting vulnerable people.

“很抱歉听到你正在经历一段艰难的时期”:调查消费者债务的在线讨论
近年来,个人财务压力越来越大,加上当前的生活成本危机,在线论坛已成为应对财务不稳定的人们的重要资源。在这篇文章中,我们对英国最大的在线理财咨询论坛MoneySavingExpert.com的数据进行了语料库语言学分析,研究了2005年至2021年发布的207个帖子和4140万字的文本。通过对单词频率和单词联想的测量,我们发现了无债务想成为者(DFW)和无抵押想成为者论坛上语言使用的异同。我们的研究结果表明,DFW论坛侧重于互动交流,包括寻求帮助和提供建议,而MFW论坛的特点是目标设定和社区建设。因此,我们对数字媒体中债务的话语构建有了新的见解,并进一步了解了在线论坛在支持弱势群体方面发挥的作用。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
Applied Corpus Linguistics
Applied Corpus Linguistics Linguistics and Language
CiteScore
1.30
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0.00%
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70 days
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