Reconciling and reconceptualising servitization research: drawing on modularity, platforms, ecosystems, risk and governance to develop mid-range theory

IF 7.1 2区管理学 Q1 MANAGEMENT

International Journal of Operations & Production Management Pub Date : 2021-05-03 DOI:10.1108/IJOPM-08-2020-0536

Mark A. Johnson, J. Roehrich, Mehmet Chakkol, A. Davies

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引用次数: 20

Abstract

PurposeThis research bridges disparate research on servitization, namely product–service systems (PSS) and integrated solutions (IS), to provide valuable insights for the progression of the field. It acts as a reconciliation of these research streams and offers a reconceptualised agenda incorporating recent research on platforms, ecosystems, modularity, risk and governance as key conceptual themes to synthesise and build theory.Design/methodology/approachThis is a conceptual, theory development article focused on advancing thinking on servitization by identifying systematic and theoretically informed research themes. It also proposes future research opportunities to advance theoretical contributions and practical implications for servitization research.FindingsBy reviewing and synthesising extant PSS and IS research, this article identified five core themes – namely modularity, platforms, ecosystems, risks and governance. The importance of these five themes and their linkages to PSS and IS are examined and a theoretical framework with a future research agenda to advance servitization is proposed.Originality/valueThis paper considers the similarities and differences between PSS and IS in order to develop a theory and to reconcile formerly disparate research efforts by establishing linkages between core themes and identifying valuable synergies for scholars. The importance of the core themes and current gaps within and across these themes are shown, and a mid-range theory for servitization is positioned to bridge the servitization-related PSS and IS communities.

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协调和重新定义服务化研究：利用模块化、平台、生态系统、风险和治理来发展中档理论

目的本研究将不同的服务化研究，即产品服务系统（PSS）和集成解决方案（IS）联系起来，为该领域的发展提供有价值的见解。它是这些研究流的调和，并提供了一个重新概念化的议程，将最近对平台、生态系统、模块化、风险和治理的研究作为综合和构建理论的关键概念主题。设计/方法论/方法这是一篇概念性、理论性的文章，重点是通过确定系统的、理论上知情的研究主题来推进对服务化的思考。它还提出了未来的研究机会，以促进服务化研究的理论贡献和实践意义。发现通过回顾和综合现有的PSS和IS研究，本文确定了五个核心主题，即模块化、平台、生态系统、风险和治理。研究了这五个主题的重要性及其与PSS和IS的联系，并提出了一个理论框架和未来的研究议程，以推进服务化。原创性/价值本文考虑了PSS和IS之间的相似性和差异性，以便通过建立核心主题之间的联系和为学者确定有价值的协同作用来发展一种理论，并调和以前不同的研究工作。显示了核心主题的重要性以及这些主题内部和之间的当前差距，并定位了服务化的中档理论，以弥合与服务化相关的PSS和is社区。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Operations & Production Management MANAGEMENT-

CiteScore

13.30

自引率

17.20%

发文量

期刊介绍： The mission of the International Journal of Operations & Production Management (IJOPM) is to publish cutting-edge, innovative research with the potential to significantly advance the field of Operations and Supply Chain Management, both in theory and practice. Drawing on experiences from manufacturing and service sectors, in both private and public contexts, the journal has earned widespread respect in this complex and increasingly vital area of business management. Methodologically, IJOPM encompasses a broad spectrum of empirically-based inquiry using suitable research frameworks, as long as they offer generic insights of substantial value to operations and supply chain management. While the journal does not categorically exclude specific empirical methodologies, it does not accept purely mathematical modeling pieces. Regardless of the chosen mode of inquiry or methods employed, the key criteria are appropriateness of methodology, clarity in the study's execution, and rigor in the application of methods. It's important to note that any contribution should explicitly contribute to theory. The journal actively encourages the use of mixed methods where appropriate and valuable for generating research insights.