Artefacts, routines, and co-production: a pioneering case of artificial intelligence-based health services in Argentina

IF 3.4 3区管理学 Q1 ECONOMICS

Industry and Innovation Pub Date : 2023-03-24 DOI:10.1080/13662716.2023.2194241

Leandro Lepratte, G. Yoguel

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引用次数: 1

Abstract

ABSTRACT The article presents innovation in artificial intelligence (AI)-based health services as a co-production process between actors and digital artefacts that increase automation and augmentative routine dynamics. The co-production process is analysed from the routine dynamics and contributions of science and technology studies and complexity theory. An in-depth single case of co-production based on AI is analysed to illustrate the innovation process at the micro level. The analysis reveals four findings: (1) innovation in services based on AI-technological solutions emerges from sociotechnical assemblages enacted by actors, artefacts, and routine dynamics; (2) technological solutions based on AI are emergent properties; (3) co-production of technological solutions based on AI are contextualised on situated action and embedded in a cognitive distribution system that leads to automated and augmentative routine dynamics; and (4) the adoption of standardised AI-based technological solutions transforms institutional arrangements. Implications for policymakers and future research agendas are also outlined.

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人工制品、例行程序和联合生产:阿根廷基于人工智能的医疗服务的先驱案例

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来源期刊

Industry and Innovation Multiple-

CiteScore

8.10

自引率

7.70%

发文量

期刊介绍： Industry and Innovation is an international refereed journal presenting high-quality original scholarship of the dynamics of industries and innovation. Interdisciplinary in nature, Industry and Innovation is informed by, and contributes in turn to, advancing the theoretical frontier within economics, organization theory, and economic geography. Theoretical issues encompass: •What are the institutional underpinnings for different organizational forms? •How are different industrial structures and institutions related to innovation patterns and economic performance?