The critical success factors of the highly competitive organizations; a systematic literature review

IF 3.8 Q2 MANAGEMENT

TQM Journal Pub Date : 2023-04-24 DOI:10.1108/tqm-11-2022-0333

Alaa M. Ubaid

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引用次数: 1

Abstract

PurposeThe current research aims to analyze the literature to determine its strengths and weaknesses and extract the required information, which will be used to identify the characteristics of the highly competitive organization (HCO), define it and identify the HCO's critical success factors (CSFs). Finally, the future research agenda will be proposed.Design/methodology/approachA multiple stages research methodology was used to fulfill the research objectives. The research started with the systematic literature review (SLR). Then, focus group discussions and Pareto analysis were used to fulfill research objectives.FindingsEleven points were identified in the research to represent the characteristics of the HCO. Then, the HCO was defined based on the elements of these points. Moreover, the vital few CSFs to successfully implement many research scopes were identified. Then, the CSFs of the HCO was generated based on these vital few CSFs.Research limitations/implicationsThe main limitation of the current research is the literature sample size. A larger sample selection could enrich the generated lists with many other CSFs.Practical implicationsMany implications points were highlighted in this research which showed the importance of the current research for academic and practical audiences.Originality/valueThe SLR process showed that the reviewed literature lacked a consolidated list of the HCO characteristics and a clear definition of the HCO. Moreover, the reviewed literature lacked a unified list of the HCO CSFs. Therefore, the current research approach is novel and original.

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竞争激烈的组织的关键成功因素；系统的文献综述

目的当前的研究旨在分析文献，以确定其优势和劣势，并提取所需的信息，这些信息将用于识别高度竞争组织（HCO）的特征，对其进行定义，并确定HCO的关键成功因素（CSF）。最后，将提出未来的研究议程。设计/方法论/方法采用多阶段研究方法来实现研究目标。研究从系统文献综述（SLR）开始。然后，使用焦点小组讨论和帕累托分析来实现研究目标。发现在研究中确定了11个点来代表HCO的特征。然后，基于这些点的元素来定义HCO。此外，确定了成功实施许多研究范围的关键的少数CSF。然后，HCO的CSF是基于这些至关重要的少数CSF生成的。研究局限性/含义当前研究的主要局限性是文献样本量。更大的样本选择可以用许多其他CSF丰富生成的列表。实际含义本研究强调了许多含义点，这表明了当前研究对学术和实际受众的重要性。原创性/价值SLR过程表明，所审查的文献缺乏HCO特征的综合列表和HCO的明确定义。此外，综述的文献缺乏HCO-CSF的统一列表。因此，目前的研究方法新颖新颖。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

TQM Journal Business, Management and Accounting-Business, Management and Accounting (all)

CiteScore

9.10

自引率

0.00%

发文量

114

期刊介绍： Commitment to quality is essential if companies are to succeed in a commercial environment which will be virtually unrecognizable in less than a decade. Changing attitudes, changing perspectives and changing priorities will revolutionise the structure and philosophy of future business practice - and TQM will be at the heart of that metamorphosis. All aspects of preparing for, developing, introducing, managing and evaluating TQM initiatives.