Evaluation of Clinical Faculty Members' Satisfaction with Implementation of Health System Reform Plan in Iran: A study at the Ahvaz Jundishapur University of Medical Sciences

Abstract

Background: One of the most important factors in assessing the success of a health system reform plan is the periodic review of the satisfaction of health care providers. Hence, this study was conducted to evaluate the clinical faculty members’ satisfaction with the implementation of the health system reform plan in Iran. Methods: This research is a descriptive and cross-sectional study. The research population of this study included all clinical faculty members employed in the university, 90 of whom were randomly included in this study. A 13-item researcher-made questionnaire was used to assess their satisfaction. Results: The mean score of general satisfaction was 2.17 ± 0.56. The highest dissatisfaction was related to the way of payment of salaries and benefits (93.4%) and the highest satisfaction was related to work hours and work shifts after implementation of the health system reform plan (16.7%) compared to before. In addition, variables of age (P = 0.019) and type of employment (P = 0.027) of clinical faculty members had a significant effect on their satisfaction with the implementation of the health system reform plan. However, the effect of other variables was not significant (P <0.05). Conclusion: Based on the results of this study, the satisfaction of clinical faculty members with the implementation of the health system reform plan was at an undesirable level. It is necessary to pay more attention to the dimensions in which people had the highest dissatisfaction in future planning aimed at periodically monitoring this plan and resolving potential problems.