Blockchain technology adoption in government organizations: a systematic literature review

Abstract

Purpose Blockchain technology is spreading its roots and growing rapidly. With the advancement of blockchain technology, government organizations are focusing toward adopting blockchain technology. The purpose of this study is to identify the factors that affect the adoption of blockchain technology and provide a conceptual framework to adopt blockchain technology in government organizations. Design/methodology/approach To answer the research questions, this study has used systematic literature review (SLR). For achieving the quality and transparent process, this study has applied the PRISMA framework in the SLR. Findings With the help of SLR, this study has identified 72 factors that influence the adoption of blockchain technology. After critically examining the factors, this study has developed the conceptual framework for the adoption of blockchain technology in government organizations with four factors of the unified theory of acceptance and use of technology model and four additional factors, i.e. facilitating conditions, social influence, effort expectancy, performance expectancy, trust, transparency, cost and security. Research limitations/implications To perform SLR, this study has used two databases: Web of Science and Google Scholar; future studies can consider other databases. This study has provided the framework but not validated it; future studies can use structural equation modeling and artificial neural network to validate the framework. Practical implications This study helps to provide insights about blockchain technology and help government and policymakers to take decisions for the adoption of blockchain technology and in determining the future action plan. Originality/value Few studies are available in the literature that have used SLR to identify blockchain technology adoption in government organizations.