Leadership, Communication, and Resistance Influence Organizational Performance

Q3 Business, Management and Accounting

Latin American Business Review Pub Date : 2021-03-23 DOI:10.1080/10978526.2021.1897469

Leandro Ricardo Sabino, M. T. Reis Neto, Greiciele Macedo Morais, Valdeci Ferreira dos Santos

引用次数: 3

Abstract

Abstract This study presents a model to measure the relationships between leadership, communication, and resistance to change, and company performance. The model was applied to five service companies (352 employees) located in the metropolitan region of Belo Horizonte in the state of Minas Gerais, Brazil. The data were treated by structural equation modeling using the Partial Least Square (PLS) approach. The results show that communication positively influences organizational performance. Resistance to organizational and individual changes, however, negatively influences organizational performance. Leadership does not directly influence performance, but acts as a mediator of resistance levels in change processes, affecting organizational performance.

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领导、沟通和阻力影响组织绩效

摘要本研究提出了一个模型来衡量领导、沟通、抵制变革与公司绩效之间的关系。该模型应用于巴西米纳斯吉拉斯州贝洛奥里藏特大都市地区的五家服务公司（352名员工）。采用偏最小二乘法对数据进行结构方程建模处理。结果表明，沟通对组织绩效有正向影响。然而，对组织和个人变革的抵制会对组织绩效产生负面影响。领导力并不直接影响绩效，而是作为变革过程中阻力水平的中介，影响组织绩效。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Latin American Business Review Business, Management and Accounting-Business and International Management

CiteScore

2.40

自引率

0.00%

发文量

期刊介绍： Latin American Business Review is a quarterly, refereed journal which facilitates the exchange of information and new ideas between academics, business practitioners, public policymakers, and those in the international development community. Special features of the journal will keep you current on various teaching, research, and information sources. These activities all focus on the business and economic environment of the diverse and dynamic countries of the Americas.