Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications

IF 1.4 Q4 ENGINEERING, INDUSTRIAL
Zarifa Zulkeflee, G. Nawanir, A. AbdulGhani
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引用次数: 0

Abstract

Abstract This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors’ performance in Malaysia.
马来西亚公共部门实施精益管理:关键成功因素和绩效影响
摘要本研究旨在探讨实施精益管理对公共部门绩效的影响,以及实施精益管理的关键成功因素。横断面定量调查通过分层随机抽样程序从马来西亚的公共组织收集了131份答复。数据分析使用结构方程建模(SEM)方法与SmartPLS 4专业。精益资源、精益文化和精益知识管理是马来西亚公共部门实施精益管理的关键成功因素。随后,精益管理的全面实施将提升他们的绩效。本研究为从业者提供了一个实用的观点,以了解和验证精益管理如果与关键成功因素一起实施,可以维持的潜在利益。因此,从业者和政策制定者可以利用这项研究的见解来制定战略,以利用马来西亚公共部门的绩效。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
4.30
自引率
13.30%
发文量
48
审稿时长
10 weeks
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