Conceptual Model for Organizational Stupidity Using Mixed method (Grounded Theory and Interpretive Structural Modeling )

Abstract

While concepts such as organizational intelligence are studied by different scholars, Organizational Stupidity (OS) really find less interest of academic researches. This conceptual paper investigates OS and different characteristics of it to present a model for OS. A Mixed method including Grounded Theory (GT) and Interpretive Structural Modeling (ISM) is undertaken. In qualitative part comprises face-to-face in-depth interviews with 12 respondents, working in Iran Revenue Agency (IRA), Isfahan Province Branch. A snowball sampling is chosen because of the usage of participants to introduce other people with information about OS. The data collected from interviews are analysed using open coding, axial coding and selective coding and the conceptual model of OS is proposed using the GT assumptions (casual conditions, interfering factors, contextual factors, strategies and consequences of the OS. In quantitative part, the proposed model is restructured using ISM. For this aim a two questionnaires is deigned and the experts of senior faculty of academics that was 8 persons answer to them. The proposed model shows the main reasons for OS by level of important and predicts the strategies for reducing the OS and its consequents. This model can be used to plan strategies for managing and reducing OS in organizations.