Creating “Risky” New Roles in Healthcare: Identities, Boundary-Making, and Skilling Under Rationalization and Consumer Demand

IF 4.4 2区 社会学 Q1 INDUSTRIAL RELATIONS & LABOR
C. Cain, Caty Taborda, M. Frazer
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引用次数: 6

Abstract

Healthcare is experiencing two countervailing pressures: to increase efficiency and be more responsive to consumer demands. Healthcare organizations often create new work arrangements, including “lay healthcare” roles, to respond to these pressures. Using longitudinal qualitative data, this article analyzes how one set of new lay healthcare workers attempted to construct a workplace identity, sell their value to existing professional workers, and navigate the precarious conditions of the new role. The authors find that workers in these new roles faced immense challenges stemming from their positions as “risk absorbers,” which ultimately harmed workers and reduced the efficacy of the new role.
在医疗保健中创造“有风险的”新角色:合理化和消费者需求下的身份、边界制定和技能
医疗保健正面临两种相互抵消的压力:提高效率和更好地响应消费者需求。医疗保健组织经常创建新的工作安排,包括“非专业医疗保健”角色,以应对这些压力。本文使用纵向定性数据,分析了一组新的非专业医疗工作者如何试图构建工作场所身份,向现有的专业工作者出售他们的价值,并驾驭新角色的不稳定条件。作者发现,这些新角色的员工面临着巨大的挑战,这些挑战源于他们作为“风险吸收者”的地位,这最终伤害了员工,降低了新角色的效力。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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来源期刊
CiteScore
5.90
自引率
24.10%
发文量
21
期刊介绍: For over 30 years, Work and Occupations has published rigorous social science research on the human dynamics of the workplace, employment, and society from an international, interdisciplinary perspective. Work and Occupations provides you with a broad perspective on the workplace, examining international approaches to work-related issues as well as insights from scholars in a variety of fields, including: anthropology, demography, education, government administration, history, industrial relations, labour economics, management, psychology, and sociology. In addition to regular features including research notes, review essays, and book reviews.
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