{"title":"Creating “Risky” New Roles in Healthcare: Identities, Boundary-Making, and Skilling Under Rationalization and Consumer Demand","authors":"C. Cain, Caty Taborda, M. Frazer","doi":"10.1177/0730888420983396","DOIUrl":null,"url":null,"abstract":"Healthcare is experiencing two countervailing pressures: to increase efficiency and be more responsive to consumer demands. Healthcare organizations often create new work arrangements, including “lay healthcare” roles, to respond to these pressures. Using longitudinal qualitative data, this article analyzes how one set of new lay healthcare workers attempted to construct a workplace identity, sell their value to existing professional workers, and navigate the precarious conditions of the new role. The authors find that workers in these new roles faced immense challenges stemming from their positions as “risk absorbers,” which ultimately harmed workers and reduced the efficacy of the new role.","PeriodicalId":47716,"journal":{"name":"Work and Occupations","volume":null,"pages":null},"PeriodicalIF":4.4000,"publicationDate":"2020-12-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0730888420983396","citationCount":"6","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Work and Occupations","FirstCategoryId":"90","ListUrlMain":"https://doi.org/10.1177/0730888420983396","RegionNum":2,"RegionCategory":"社会学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q1","JCRName":"INDUSTRIAL RELATIONS & LABOR","Score":null,"Total":0}
引用次数: 6
Abstract
Healthcare is experiencing two countervailing pressures: to increase efficiency and be more responsive to consumer demands. Healthcare organizations often create new work arrangements, including “lay healthcare” roles, to respond to these pressures. Using longitudinal qualitative data, this article analyzes how one set of new lay healthcare workers attempted to construct a workplace identity, sell their value to existing professional workers, and navigate the precarious conditions of the new role. The authors find that workers in these new roles faced immense challenges stemming from their positions as “risk absorbers,” which ultimately harmed workers and reduced the efficacy of the new role.
期刊介绍:
For over 30 years, Work and Occupations has published rigorous social science research on the human dynamics of the workplace, employment, and society from an international, interdisciplinary perspective. Work and Occupations provides you with a broad perspective on the workplace, examining international approaches to work-related issues as well as insights from scholars in a variety of fields, including: anthropology, demography, education, government administration, history, industrial relations, labour economics, management, psychology, and sociology. In addition to regular features including research notes, review essays, and book reviews.