Realizing public values in the co-production of public services: the effect of efficacy and trust on coping with public values conflicts

IF 2.3 3区管理学 Q2 PUBLIC ADMINISTRATION

International Public Management Journal Pub Date : 2022-04-07 DOI:10.1080/10967494.2022.2032504

S. Jaspers, T. Steen

引用次数: 4

Abstract

Abstract Co-production aims to better realize public values such as participation and service quality. However, scholars have recently reported undesired effects of co-production for realizing public values. This article argues that co-producers’ coping strategies followed when experiencing public values conflicts codetermine value realization or obstruction. Survey data taken from temporary co-producers in Flanders are examined to test the effects of self-efficacy, perceived impact and trust on individual coping using a multinomial regression analysis. The analysis finds perceived impact to affect respondents’ choice of coping strategies. Furthermore, the article offers a model for future studies of individual coping with value conflicts.

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公共服务合作生产中的公共价值实现:效能与信任对应对公共价值冲突的影响

合拍片的目的是更好地实现参与、服务质量等公共价值。然而，学者们最近报道了合拍片对实现公共价值的不良影响。本文认为，共同制片人在经历公共价值冲突时所采取的应对策略共同决定了价值实现或阻碍。本文采用多项回归分析的方法，对法兰德斯临时合作制片人的调查数据进行了检验，以检验自我效能感、感知影响和信任对个人应对的影响。分析发现感知影响影响被调查者应对策略的选择。此外，本文还为未来个体应对价值冲突的研究提供了一个模型。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Public Management Journal PUBLIC ADMINISTRATION-

CiteScore

5.30

自引率

11.50%

发文量

期刊介绍： The International Public Management Journal (IPMJ) publishes high-quality empirical and theoretical work on managing large organizations, particularly public organizations. IPMJ features work from scholars around the world who conduct research in the areas of public management and government reform, comparative public administration, organizational theory, and organizational behavior. IPMJ seeks to provide a bridge between those conducting research on public management and public administration on the one hand, and those working in the areas of organizational behavior and organization theory on the other. IPMJ intends to stimulate and reflect the academic interests of an international constituency of readers and scholars.