The interplay between firm resources and government agency social capital on Thai firms' satisfaction with export performance

Abstract

The objective of this research was to investigate the contributions of resources available for international expansion, product advantage, and government agency social capital to Thai firms' satisfaction with their export performance. The sampling frame used for this study included Thai firms listed in the directory of the Thai Exporter. Data were obtained using a self-administered questionnaire (total n = 124). The findings from partial least squares regression analysis showed that firms that have more resources available for international expansion, product advantage, and government agency social capital tended to demonstrate a higher level of satisfaction with their export performance. However, the moderating effect analysis found further that government agency social capital's positive contribution to satisfaction with export performance tended to be more crucial for firms that had few resources available for international expansion and for those that had less product advantage.