A competitive intelligence model based on information literacy: organizational competitiveness in the context of the 4th Industrial Revolution

Abstract

This paper investigated how information literacy and competitive intelligence areconnected in business management and information science fields. It demonstrates thecontribution of information literacy in the phases of the competitive intelligence process. Thispaper is relevant, since the model supports creativity and collaborative innovation in smallbusinesses in the context of Industry 4.0. Furthermore, it contributed to connect the informationscience and business management fields, so it is multidisciplinary. It also proposes a theoreticalmodel of information literacy and competitive intelligence in the context of Industry 4.0, whichcan be used for applied research. The methodology was developed based on a systematicliterature review (SLR) of information literature and competitive intelligence. These conceptscontribute to the development of a framework and a conceptual model in which the three themesare interconnected and demonstrate that information literacy can efficiently contribute to thecompetitive intelligence process, especially in the context of the Fourth Industrial Revolution.