Proximity and knowledge sharing in coworking spaces: The case of São Paulo

Abstract

This paper studies proximity and knowledge creation and sharing in coworking spaces, which are currently abundant in large metropolitan areas. Physical and non-physical proximities can have a positive effect on knowledge sharing, as they facilitate communication and the creation of sense of community, but they can also have a detrimental effect as they might dimmish differences that can make knowledge exchange valuable. To investigate the effect of non-physical (or non-spatial) proximities on knowledge creation and sharing within coworking spaces, a questionnaire was applied to users of those spaces in São Paulo, Brazil, the largest metropolitan area in Latin America. Analysis of 45 responses indicates that users can be classified in three profiles according to their view on the effect of proximities on knowledge sharing, and that for some users, exchange is facilitated by social proximity, but it is actually hindered by cognitive proximity. Individuals that enjoy different points of view are also more available to contact and exchange, and thus, cognitive and social diversity actually favour knowledge sharing.