Supporting collaboration and knowledge sharing in building SLEs for ageing well: Using cognitive mapping in KMS design

IF 3.2 4区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE

Knowledge Management Research & Practice Pub Date : 2022-11-02 DOI:10.1080/14778238.2022.2144513

M. Weck, Teona Gelashvili, Ingrid Pappel, Fernando A. F. Ferreira

引用次数: 0

Abstract

ABSTRACT This article seeks to contribute to the existing body of knowledge management systems (KMS) literature by using cognitive mapping and demonstrating its usefulness in terms of context analysis for identifying the knowledge needs of multiple stakeholders and the appropriate characteristics of a KMS technology solution. Empirical data were collected through two case studies conducted in Finland and Estonia that used knowledge panel meetings to bring together knowledgeable experts who represented quadruple helix (QH) regional innovation actors involved in building smart living environments for ageing well (SLEaws). Adopting a multi-criteria approach in both case studies, cognitive mapping as an important instrument of the strategic options development and analysis (SODA) methodology was used during the panel meetings of both cases to facilitate the decision making of the experts in developing an integrated framework or tool that can support KMS design.

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支持合作和知识共享，构建良好的老龄化SLEs：在KMS设计中使用认知映射

摘要本文试图通过使用认知映射对现有的知识管理系统（KMS）文献做出贡献，并证明其在上下文分析方面的有用性，以确定多个利益相关者的知识需求和KMS技术解决方案的适当特征。经验数据是通过在芬兰和爱沙尼亚进行的两项案例研究收集的，这两项研究利用知识小组会议将知识渊博的专家聚集在一起，这些专家代表了四螺旋（QH）区域创新行为者，参与为老龄井建设智能生活环境（SLEaws）。在这两个案例研究中采用了多标准方法，认知图谱作为战略选择制定和分析（SODA）方法的重要工具，在两个案例的小组会议期间使用，以促进专家在制定可支持KMS设计的综合框架或工具时的决策。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Knowledge Management Research & Practice Multiple-

CiteScore

7.00

自引率

15.60%

发文量

期刊介绍： Knowledge management is a term that has worked its way into the mainstream of both academic and business arenas since it was first coined in the 1980s. Interest has increased rapidly during the last decade and shows no signs of abating. The current state of the knowledge management field is that it encompasses four overlapping areas: •Managing knowledge (creating/acquiring, sharing, retaining, storing, using, updating, retiring) •Organisational learning •Intellectual capital •Knowledge economics Within (and across) these, knowledge management has to address issues relating to technology, people, culture and systems.