Lockdown, information quality, and political trust: An empirical study of the Shanghai lockdown under COVID-19

IF 2.7 4区管理学 Q2 PUBLIC ADMINISTRATION

International Review of Administrative Sciences Pub Date : 2023-04-04 DOI:10.1177/00208523231166254

Y. Zhai, Guanghua Han

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引用次数: 2

Abstract

Many countries have adopted various measures to curb the spread of the COVID-19 pandemic. The regulation measures of lockdown have triggered changes in public political trust in the government (including in its competence, benevolence and integrity). Information shapes the attitudes and values of residents; this paper aims to study the effect of a lockdown on political trust and the moderating effect from quality of government shared information. From 12 March to 31 May 2022, Shanghai implemented strict lockdown measures. In this study, we randomly sampled the participation information of 1063 participants. Data-based regression analysis shows that lockdown has had a negative impact on all subcategories of political trust. However, timely and accuracy information weakens its negative effect. The accuracy of information moderates the relationship between lockdown and political trust in competence and integrity, while a sufficient supply of information moderates the relationship between lockdown and political trust in benevolence. Points for practitioners This study explores how different dimensions of information quality affect each component public’s political trust, and thereby inspires practitioners to strategically improve information communication in crisis.

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封锁、信息质量与政治信任——新冠肺炎背景下上海封锁的实证研究

许多国家采取了各种措施来遏制新冠肺炎疫情的蔓延。封锁的监管措施引发了公众对政府政治信任的变化（包括对政府能力、仁慈和诚信的信任）。信息塑造了居民的态度和价值观；本文旨在研究封锁对政治信任的影响以及政府共享信息质量的调节作用。2022年3月12日至5月31日，上海实施了严格的封锁措施。在这项研究中，我们随机抽取了1063名参与者的参与信息。基于数据的回归分析表明，封锁对政治信任的所有子类别都产生了负面影响。然而，及时准确的信息削弱了其负面影响。信息的准确性调节了封锁与能力和诚信方面的政治信任之间的关系，而充足的信息供应调节了封锁和仁爱方面的政治互信之间的关系。从业者要点本研究探讨了信息质量的不同维度如何影响每个组成部分的公众政治信任，从而激励从业者在危机中战略性地改善信息沟通。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Review of Administrative Sciences PUBLIC ADMINISTRATION-

CiteScore

6.10

自引率

4.30%

发文量

期刊介绍： IRAS is an international peer-reviewed journal devoted to academic and professional public administration. Founded in 1927 it is the oldest scholarly public administration journal specifically focused on comparative and international topics. IRAS seeks to shape the future agenda of public administration around the world by encouraging reflection on international comparisons, new techniques and approaches, the dialogue between academics and practitioners, and debates about the future of the field itself.