Impact of Balanced Scorecard implementation on company performance of PRC listed companies in the healthcare industry

Journal of Transnational Management Pub Date : 2023-04-03 DOI:10.1080/15475778.2023.2191379

Bernard Lee, Anthony S. C. Tsui, O. H. Yau

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引用次数: 1

Abstract

Abstract The Balanced Scorecard (BSC) is a performance measurement management control tool model that can play a critical role in driving companies to achieve sustainable performance in the healthcare industry. In the previous studies, BSC advocates that the sustainable growth of business relies on a management balance focused on financial and non-financial aspects. This study uses the BSC model to examine the core business strategies, namely the duration of CEO tenure, the spending patterns between marketing and Research & Development (R&D) and human resources capability expressed in employee size in the healthcare industry in China. The research used a sample of 305 public-listed healthcare companies in PRC China with data collected for 2016–2019 from the China Stock Market & Accounting Research Database (CSMARD). The data was analyzed by SmartPLS version 3.3.6. This study has three essential findings. First, R&D investment has a negative quadratic impact on marketing expenses. Second, marketing expenses are a mediator between R&D investment and company performance. The last finding is that CEO tenure has a moderating effect on employee size in the company. These findings add to the literature on mediation studies in leadership and management. This study provides insights into mapping BSC as an international management assessment tool, indicating potential research opportunities and highlighting managerial implications.

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实施平衡计分卡对医疗保健行业中国上市公司业绩的影响

平衡计分卡(BSC)是一种绩效衡量管理控制工具模型，在推动医疗保健行业企业实现可持续绩效方面发挥着关键作用。在以往的研究中，平衡计分卡主张企业的可持续增长依赖于财务和非财务方面的管理平衡。本研究运用平衡记分卡模型考察了中国医疗保健行业的核心经营策略，即CEO任期、营销与研发之间的支出模式以及员工规模所表达的人力资源能力。该研究使用了305家中国上市医疗保健公司的样本，数据收集自中国股票市场与会计研究数据库(CSMARD) 2016-2019年的数据。数据采用SmartPLS 3.3.6版本进行分析。这项研究有三个重要发现。首先，研发投入对营销费用具有负二次影响。第二，营销费用在研发投入与公司绩效之间起中介作用。最后一个发现是CEO任期对公司员工规模有调节作用。这些发现补充了关于领导和管理的中介研究的文献。本研究提供了将平衡计分卡映射为国际管理评估工具的见解，指出了潜在的研究机会并强调了管理意义。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Journal of Transnational Management Social Sciences-Development

CiteScore

2.30

自引率

0.00%

发文量

期刊介绍： As the economic marketplace expands across continents and cultures, it is essential to establish a world-wide network of ideas and information that serves your transnational business interests. The Journal of Transnational Management (retitled from the Journal of Transnational Management Development to better reflect its focus) is an international forum that examines management research, teaching and training techniques, consulting, and development issues from a multicultural perspective, presenting practical business strategies that produce results on a global scale. The Journal of Transnational Management is a comprehensive resource for management in foreign environments, presenting an exchange of conceptual and empirical research on an international level. Articles written by business practitioners, management development experts, and academicians address issues related to firms, public enterprises, educational institutions, and nonprofit organizations throughout the world.