Age-Friendly Standards Around ICT

Q3 Business, Management and Accounting

International Journal of Standardization Research Pub Date : 2019-07-01 DOI:10.4018/ijsr.2019070101

V. Waights, C. Holland, Estelle Huchet, M. Fisk

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Abstract

As the European population ages, there is an escalating need for age-friendly standards to support development of effective products and services involving information and communication technologies (ICT), thereby improving usability for all consumers, including older people. Co-production with users through inclusive and participatory processes provides several benefits to standardization, including enhanced understanding of market needs, clearer identification and mitigation of risks, and increased legitimacy of the standards developed. Ideally, co-production includes users from a range of backgrounds. However, older people, especially those aged over 80 years, are often the least likely in the population to be involved. This paper reports on barriers and challenges to inclusive co-production from the perspectives of a range of stakeholders participating in the European Commission-funded project PROGRESSIVE: Progressive Standards around ICT for Active and Healthy Ageing. It identifies potential ways to improve the participation of older people in the co-production of standards.

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围绕ICT的适龄标准

随着欧洲人口的老龄化，越来越需要有利于年龄的标准来支持开发涉及信息和通信技术的有效产品和服务，从而提高包括老年人在内的所有消费者的可用性。通过包容性和参与性进程与用户合作生产为标准化带来了一些好处，包括增强对市场需求的理解，更明确地识别和减轻风险，以及提高所制定标准的合法性。理想情况下，联合制作包括来自不同背景的用户。然而，老年人，尤其是80岁以上的老年人，往往是人群中参与的可能性最小的。本文从参与欧盟委员会资助的项目PROGRESSIVE:围绕信息和通信技术促进积极健康老龄化的进步标准的一系列利益攸关方的角度，报告了包容性共同生产的障碍和挑战。它确定了提高老年人参与共同制定标准的潜在途径。

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来源期刊

International Journal of Standardization Research Business, Management and Accounting-Management of Technology and Innovation

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期刊介绍： The primary mission of the International Journal of Standardization Research (IJSR) is to publish research findings that will advance knowledge relating to standards and standardization for diverse settings and applications. IJSR aims to be an authoritative reference source and a prime outlet for scholarly information within the standardization research community. By focusing on emerging research and trends in this field, IJSR targets researchers, scholars, policy-makers, managers, and practitioners from both businesses and standards organizations and decision makers.