Experiences of Nursing Personnel Using PDAs in Home Health Care Services in Norwegian Municipalities.

Linda M Hansen, Mariann Fossum, Olle Söderhamn, Ann Fruhling
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Abstract

Although nursing personnel have used personal digital assistants (PDAs) to support home health care services for the past ten years, little is known about their experiences. This study was conducted to examine experiences of nursing personnel using a specialized home health care computer software application called Gerica. In addition, this research analyzed how well this application aligned with the workflow of the nursing personnel in their daily care of patients. The evaluation methods included user observations and learnability testing. Nursing personnel from two different municipalities were observed while performing real tasks in natural settings. This study shows that the nursing personnel were satisfied with the PDA user interface and the Gerica software; however, they identified areas for improvement. For example, the nursing personnel were concerned about trusting the reliability of the PDA in order to eliminate the need for handwritten documentation. Solutions to meet these shortcomings for nursing managers and vendors are discussed.

挪威各市家庭保健服务中护理人员使用pda的经验。
虽然护理人员在过去十年中使用个人数字助理(pda)来支持家庭医疗保健服务,但对他们的经验知之甚少。本研究旨在调查护理人员使用一种名为Gerica的专业家庭保健计算机软件应用程序的经验。此外,本研究还分析了该应用程序与护理人员日常护理患者的工作流程的一致性。评估方法包括用户观察和易学性测试。来自两个不同城市的护理人员在自然环境中执行真实任务时进行观察。本研究表明护理人员对PDA用户界面和Gerica软件满意;然而,他们确定了需要改进的领域。例如,护理人员担心信任PDA的可靠性,以消除手写文档的需要。讨论了护理管理人员和供应商解决这些缺点的方法。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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