Enhancing Patient Satisfaction and Quality of Life With Mohs Micrographic Surgery: A Systematic Review of Patient Education, Communication, and Anxiety Management.

Abstract

Mohs micrographic surgery (MMS) is the gold standard for excising cutaneous tumors. Patients undergoing MMS may experience anxiety about local anesthesia or due to the functionally or cosmetically sensitive locations being treated. With the growing emphasis on value-based health care, patient satisfaction may begin to play an increasingly important role in physician reimbursements. We conducted a systematic review to evaluate the impact of patient education, communication, and anxiety-reduction methods on patient satisfaction and quality of life (QOL) associated with MMS. Increased patient satisfaction and QOL in MMS have been demonstrated through use of various perioperative measures to educate, communicate, and reduce anxiety. Awareness and implementation of these strategies may foster better patient-provider relationships and improved patient satisfaction.