To break or not to break? The dual effects of employee-AI collaborative identification on employee pro-customer rule breaking

IF 11 1区管理学 Q1 BUSINESS

Journal of Hospitality Marketing & Management Pub Date : 2025-07-28 DOI:10.1080/19368623.2025.2535009

Shiyao Jiang, Zihao Li, Runfeng Gao, Junqi Jia, Bao Cheng

引用次数: 0

查看原文本刊更多论文

打破还是不打破？员工-人工智能协同识别对员工亲客户违规行为的双重影响

本文章由计算机程序翻译，如有差异，请以英文原文为准。

求助全文

约1分钟内获得全文求助全文

来源期刊

Journal of Hospitality Marketing & Management Multiple-

CiteScore

20.90

自引率

6.40%

发文量

期刊介绍： The Journal of Hospitality Marketing & Management serves as a peer-reviewed platform dedicated to advancing understanding, practice, and education in hospitality marketing and management. It strives to foster the development of knowledge and theory by promoting new ideas, models, approaches, and paradigms. Embracing a multifaceted approach that spans administrative disciplines, liberal arts, and social sciences, the journal disseminates knowledge through high-quality, peer-reviewed research papers, reports, and book reviews. It stands as a unique forum for the community of students, academics, and practitioners who share a common interest and commitment to the field of hospitality marketing and management.