Beyond efficiency: Exploring the cost effects of prioritizing driver satisfaction in vehicle routing

IF 0.8 4区管理学 Q4 OPERATIONS RESEARCH & MANAGEMENT SCIENCE

Operations Research Letters Pub Date : 2025-07-21 DOI:10.1016/j.orl.2025.107344

Tom Bruinink , Lotte Berghman , Twan Dollevoet

引用次数: 0

Abstract

Due to a shortage of drivers and a stronger focus on employee well-being, there is an increasing need to take driver satisfaction explicitly into account when solving the Capacitated Vehicle Routing Problem with Time Windows (CVRPTW). We focus on workload balance and region consistency. In a first attempt to assess the consequences of adding driver satisfaction to the original objective of cost minimization, we evaluate both a two-step approach and an integrated approach using real-life instances from two different companies.

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超越效率：探索车辆路线中优先考虑驾驶员满意度的成本效应

由于司机的短缺和对员工福利的更加关注，在解决有时间窗口的有能力车辆路线问题（CVRPTW）时，越来越需要将司机满意度明确考虑在内。我们专注于工作负载平衡和区域一致性。在首次尝试评估将驾驶员满意度添加到成本最小化的原始目标的后果时，我们使用来自两家不同公司的实际实例评估了两步方法和综合方法。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Operations Research Letters 管理科学-运筹学与管理科学

CiteScore

2.10

自引率

9.10%

发文量

111

审稿时长

83 days

期刊介绍： Operations Research Letters is committed to the rapid review and fast publication of short articles on all aspects of operations research and analytics. Apart from a limitation to eight journal pages, quality, originality, relevance and clarity are the only criteria for selecting the papers to be published. ORL covers the broad field of optimization, stochastic models and game theory. Specific areas of interest include networks, routing, location, queueing, scheduling, inventory, reliability, and financial engineering. We wish to explore interfaces with other fields such as life sciences and health care, artificial intelligence and machine learning, energy distribution, and computational social sciences and humanities. Our traditional strength is in methodology, including theory, modelling, algorithms and computational studies. We also welcome novel applications and concise literature reviews.