Developing an Integrated Service Planning Tool: Lessons Learnt from Planning the WSLHD Thoracic Oncology Program.

IF 2.6 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES
International Journal of Integrated Care Pub Date : 2025-04-22 eCollection Date: 2025-04-01 DOI:10.5334/ijic.8976
Kylie Smythe, David Greenfield, Anita Calderan, Paul Harnett, Alison Derrett, Adnan Nagrial, Kathy Eljiz
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Abstract

Aim: We aim to provide practical guidelines on how to develop integrated service plans that incorporate care provided by multiple specialties.

Introduction: Bringing specialties together to strategically plan future health service delivery is challenging. In Australia, collaboration between specialties is required to prepare for the introduction of the National Lung Cancer Screening Program (NLCSP). The purpose of this investigation is to provide practical guidelines on how to develop integrated service plans that incorporate care provided by multiple specialties.

Description: Collaborative planning was undertaken in Western Sydney Local Health District (WSLHD) to develop a WSLHD Thoracic Oncology Program Service Plan. The planning process included oversite by a steering committee, engagement of a range of stakeholders, a series of interviews, meetings and workshops, and the documentation of the strategies and actions required to implement the plan. The planning process was analysed to produce an Integrated Service Planning Tool (ISPT).

Discussion: The ISPT includes five key enablers for the planning process: foster a strong culture of collaboration; establish strategic governance; identify a patient journey framework; conduct extensive and flexible stakeholder consultation; and formalise the plan with documentation of a roadmap. Key actions for each enabler translate the ideas into activities.

Conclusion: A culture of collaboration across specialties supports the development of an integrated service plan that encompasses the full patient journey. The ISPT provides a blueprint for overcoming a traditional siloed approach to service planning for diseases and conditions that require interdisciplinary care.

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开发综合服务规划工具:从规划WSLHD胸部肿瘤学项目中学到的经验教训。
目的:我们的目标是提供实用的指导方针,如何制定综合服务计划,包括多个专业提供的护理。介绍:将各专业结合起来战略性地规划未来的卫生服务提供是一项挑战。在澳大利亚,需要专业之间的合作,为引入国家肺癌筛查计划(NLCSP)做准备。本调查的目的是为如何制定综合服务计划提供实用的指导方针,其中包括由多个专业提供的护理。描述:在西悉尼地方卫生区(WSLHD)进行协作规划,以制定WSLHD胸部肿瘤项目服务计划。规划过程包括指导委员会的现场考察、一系列利益攸关方的参与、一系列访谈、会议和讲习班,以及实施计划所需的战略和行动的文件编制。对规划过程进行分析,以产生综合服务规划工具(ISPT)。讨论:ISPT包括规划过程的五个关键推动因素:培养强大的协作文化;建立战略治理;确定患者旅程框架;进行广泛而灵活的利益相关者咨询;并以路线图文档的形式将计划正式化。每个推动者的关键动作将想法转化为活动。结论:跨专业合作的文化支持综合服务计划的发展,包括病人的整个旅程。ISPT为克服需要跨学科护理的疾病和病症的传统孤立的服务规划方法提供了蓝图。
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来源期刊
International Journal of Integrated Care
International Journal of Integrated Care HEALTH CARE SCIENCES & SERVICES-
CiteScore
3.80
自引率
8.30%
发文量
887
审稿时长
>12 weeks
期刊介绍: Established in 2000, IJIC’s mission is to promote integrated care as a scientific discipline. IJIC’s primary purpose is to examine critically the policy and practice of integrated care and whether and how this has impacted on quality-of-care, user experiences, and cost-effectiveness. The journal regularly publishes conference supplements and special themed editions. To find out more contact Managing Editor, Susan Royer. The Journal is supported by the International Foundation for Integrated Care (IFIC).
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