{"title":"The ongoing development of a national approach to mental health service experience measurement in Australia.","authors":"Tim Coombs, Rosemary Dickson, Cheryl Reed","doi":"10.1177/10398562251335547","DOIUrl":null,"url":null,"abstract":"<p><p>ObjectivesConsumer and carer experience measurement is being used nationally to drive quality improvement and accountability in the mental health sector. This paper outlines the work undertaken to achieve a nationally consistent approach.MethodThis paper describes the work of the Australian Mental Health Outcomes and Classification Network to develop experience measures and support their implementation.ResultsA suite of measures has been developed for use in public sector mental health services, community-managed organisations and primary health networks. National forums have generated an understanding of the challenges of implementation and how these can be overcome.ConclusionIn Australia, a suite of mental health consumer and carer experience measures are being implemented and used to support the continued transition to more person-centred care.</p>","PeriodicalId":8630,"journal":{"name":"Australasian Psychiatry","volume":" ","pages":"10398562251335547"},"PeriodicalIF":1.2000,"publicationDate":"2025-04-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Australasian Psychiatry","FirstCategoryId":"3","ListUrlMain":"https://doi.org/10.1177/10398562251335547","RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"Q4","JCRName":"PSYCHIATRY","Score":null,"Total":0}
引用次数: 0
Abstract
ObjectivesConsumer and carer experience measurement is being used nationally to drive quality improvement and accountability in the mental health sector. This paper outlines the work undertaken to achieve a nationally consistent approach.MethodThis paper describes the work of the Australian Mental Health Outcomes and Classification Network to develop experience measures and support their implementation.ResultsA suite of measures has been developed for use in public sector mental health services, community-managed organisations and primary health networks. National forums have generated an understanding of the challenges of implementation and how these can be overcome.ConclusionIn Australia, a suite of mental health consumer and carer experience measures are being implemented and used to support the continued transition to more person-centred care.
期刊介绍：
Australasian Psychiatry is the bi-monthly journal of The Royal Australian and New Zealand College of Psychiatrists (RANZCP) that aims to promote the art of psychiatry and its maintenance of excellence in practice. The journal is peer-reviewed and accepts submissions, presented as original research; reviews; descriptions of innovative services; comments on policy, history, politics, economics, training, ethics and the Arts as they relate to mental health and mental health services; statements of opinion and letters. Book reviews are commissioned by the editor. A section of the journal provides information on RANZCP business and related matters.
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