Exploring the discourse on digital transformation in nonprofit organizations

Abstract

This study explores digital transformation (DT) phenomena in nonprofit organizations (NPOs) through a bibliometric analysis of related literature, contributing to the examination of such organizations’ unequal development and digital presence. Unlike research predominantly focused on for-profit-based assumptions, this study inspects nonprofit-based elements linked to DT. The analysis identifies people-centered factors, nonprofit-related themes, and key dynamics of DT within NPOs, highlighting the need for conceptual models that reflect their specificities. By bridging insights from information systems and nonprofit studies disciplines, this research highlights distinct aspects linked to DT outcomes in the NPO context, designing targeted guidance for future research.