Team resilience capability in information systems development (ISD) project teams

IF 12.9 1区管理学 Q1 BUSINESS

Technological Forecasting and Social Change Pub Date : 2025-05-02 DOI:10.1016/j.techfore.2025.124186

Jack Shih-Chieh Hsu , Kuang-Ting Cheng , Yuzhu Li , Ryan Brading

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引用次数: 0

Abstract

This study explores the importance of team resilience capability in the context of ISD project management research. Team resilience capability refers to a team's ability to recover from adverse events and resume progress toward goals. This study identifies three core dimensions of team resilience capability: steadfast acceptance of reality (affective), positive consensus on matters (cognitive), and adaptability to significant changes (behavioral). Grounded in Resource-Based Theory (RBT), we propose that project teams must cultivate two key qualities: information-processing quotient (IPQ) and emotional quotient (EQ). The research model posits that team resilience capability significantly impacts recovery speed, recovery degree, and team morale. Data collected from 153 ISD teams confirm that resilient teams effectively recover from setbacks while maintaining high morale in the workplace. Furthermore, the findings reveal that organizational support and IPQ positively influence all three dimensions of team resilience capability, while EQ has a particularly strong impact on the affective and cognitive dimensions. These results underscore the critical role of resilience capability in ISD teams and offer practical insights for fostering resilience in project management contexts.

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信息系统开发（ISD）项目团队的团队弹性能力

本研究探讨团队弹性能力在ISD项目管理研究中的重要性。团队弹性能力指的是团队从不利事件中恢复过来并朝着目标继续前进的能力。本研究确定了团队弹性能力的三个核心维度：对现实的坚定接受（情感），对事物的积极共识（认知）和对重大变化的适应性（行为）。基于资源基础理论（Resource-Based Theory， RBT），我们提出项目团队必须培养两个关键素质：信息处理商（information-processing quotient， IPQ）和情商（emotional quotient， EQ）。研究模型认为，团队弹性能力对恢复速度、恢复程度和团队士气有显著影响。从153个ISD团队收集的数据证实，弹性团队可以有效地从挫折中恢复过来，同时在工作场所保持高士气。此外，研究发现，组织支持和IPQ对团队弹性能力的三个维度都有正向影响，而情商对情感和认知维度的影响尤为强烈。这些结果强调了ISD团队中弹性能力的关键作用，并为在项目管理环境中培养弹性提供了实际的见解。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Technological Forecasting and Social Change Multiple-

CiteScore

21.30

自引率

10.80%

发文量

813

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