LONG-TERM SUSTAINED IMPROVEMENT IN UNPLANNED HEALTHCARE UTILIZATION IN PATIENTS WITH INFLAMMATORY BOWEL DISEASE.

Abstract

Methods: After the QI initiative, we developed an "urgent care toolkit" for sites to implement. We measured patient- and provider-reported outcomes at clinical visits.

Results: Improvements in ED utilization and hospitalization were sustained for over 3 years following completion of the initiative.

Conclusions: Efforts to sustain improvements after a QI initiative can result in long-term improvement in patient outcomes.