Accessibility, competitiveness and performance relationships: The mediating role of social innovation

IF 8.3 1区管理学 Q1 HOSPITALITY, LEISURE, SPORT & TOURISM

International Journal of Hospitality Management Pub Date : 2025-03-18 DOI:10.1016/j.ijhm.2025.104185

María D. López-Gamero, Jorge Pereira-Moliner, Eva M. Pertusa-Ortega, José F. Molina-Azorín, Juan José Tarí

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Abstract

Based on stakeholder theory and resource-based view, the aim of this paper is to study whether accessibility and social innovation have positive influences on the competitive advantage and performance of hotel companies directly; and whether accessibility has a positive influence on competitive advantage and performance indirectly through social innovation. For this purpose, a structural equation model is applied, based on data from 259 hotels in the Valencian Community (Spain). The results indicate that the direct relationship between accessibility and revenue per available room (RevPAR, objective variable) is negative; and the direct relationship between accessibility and competitive advantage and performance (perceptual variable) is non-significant. However, when social innovation acts as a mediating variable between accessibility and competitive advantage, performance and RevPAR, all three mediations are positive. This study contributes by reflecting the importance of accessibility, not only from a social point of view, but also from a competitive and economic point of view, when social innovation mediates.

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可及性、竞争力与绩效关系：社会创新的中介作用

本文基于利益相关者理论和资源基础理论，研究可及性和社会创新是否对酒店企业竞争优势和绩效有直接的正向影响；可及性是否通过社会创新间接对竞争优势和绩效产生正向影响。为此，基于西班牙巴伦西亚社区259家酒店的数据，采用了结构方程模型。结果表明：可及性与每间可用客房收益（RevPAR，目标变量）呈负相关；可及性与竞争优势和绩效（知觉变量）之间的直接关系不显著。然而，当社会创新作为可及性与竞争优势、绩效和每间可使用客房收入之间的中介变量时，三者均为正中介变量。这项研究不仅从社会的角度，而且从竞争和经济的角度，反映了当社会创新起中介作用时，可及性的重要性。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

International Journal of Hospitality Management HOSPITALITY, LEISURE, SPORT & TOURISM-

CiteScore

21.20

自引率

9.40%

发文量

218

审稿时长

85 days

期刊介绍： The International Journal of Hospitality Management serves as a platform for discussing significant trends and advancements in various disciplines related to the hospitality industry. The publication covers a wide range of topics, including human resources management, consumer behavior and marketing, business forecasting and applied economics, operational management, strategic management, financial management, planning and design, information technology and e-commerce, training and development, technological developments, and national and international legislation. In addition to covering these topics, the journal features research papers, state-of-the-art reviews, and analyses of business practices within the hospitality industry. It aims to provide readers with valuable insights and knowledge in order to advance research and improve practices in the field. The journal is also indexed and abstracted in various databases, including the Journal of Travel Research, PIRA, Academic Journal Guide, Documentation Touristique, Leisure, Recreation and Tourism Abstracts, Lodging and Restaurant Index, Scopus, CIRET, and the Social Sciences Citation Index. This ensures that the journal's content is widely accessible and discoverable by researchers and practitioners in the hospitality field.