Dynamics of COVID-19 crisis management in hospitals and its long-term effects: An analysis using organizational resilience

IF 3.1 2区工程技术 Q2 ENGINEERING, INDUSTRIAL

Applied Ergonomics Pub Date : 2025-03-01 DOI:10.1016/j.apergo.2025.104486

Nora Oufi , Cecila De la Garza , Adelaide Nascimento

引用次数: 0

Abstract

This empirical and qualitative study focuses on COVID-19 crisis management in a French hospital, analyzing it from the perspective of organizational resilience to understand its evolution over time. The study identifies adaptation factors during pandemic management, supported by success factors, and it also identifies difficulty factors associated with resilience. These factors are analyzed at the different waves of the pandemic to understand the evolution of organizational resilience across various crisis management temporalities. The results highlight how certain factors initially considered as resilience capabilities, evolve to become vulnerability factors of the sociotechnical system, in particular due to their impacts on healthcare personnel.

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医院COVID-19危机管理动态及其长期影响：基于组织弹性的分析

本实证和定性研究以法国一家医院的COVID-19危机管理为研究对象，从组织弹性的角度对其进行分析，以了解其随时间的演变。该研究在成功因素的支持下确定了大流行管理期间的适应因素，还确定了与复原力相关的困难因素。在大流行的不同浪潮中分析这些因素，以了解组织弹性在各种危机管理临时阶段的演变。结果强调了最初被认为是弹性能力的某些因素如何演变成社会技术系统的脆弱性因素，特别是由于它们对医疗保健人员的影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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来源期刊

Applied Ergonomics 工程技术-工程：工业

CiteScore

7.50

自引率

9.40%

发文量

248

审稿时长

53 days

期刊介绍： Applied Ergonomics is aimed at ergonomists and all those interested in applying ergonomics/human factors in the design, planning and management of technical and social systems at work or leisure. Readership is truly international with subscribers in over 50 countries. Professionals for whom Applied Ergonomics is of interest include: ergonomists, designers, industrial engineers, health and safety specialists, systems engineers, design engineers, organizational psychologists, occupational health specialists and human-computer interaction specialists.