Clock-out: What explains “Quiet Quitting” in financial services?

Abstract

This study investigates the impact of job demands and resources, employee engagement, burnout, satisfaction, and human capital on the Quiet Quitting (QQ) phenomenon among financial planners using a convenience sample of College for Financial Planning alumni. It also investigates whether gender differences exist in the factors that explain QQ. The random convenience sample had gender differences in roles, salaries, and QQ, favoring men more than women and aligned with the financial planning profession's gender diversity issues. Results reveal the factors that explain QQ in financial planning. However, women did not exhibit any differences from men regarding the factors.